FAQ's Ask me anything
I understand that leaving your beloved pet with a stranger can be nerve-wracking. That's why I have compiled a list of frequently asked questions to put your mind at ease. If any of your questioins have not been answered please reach out.
What Payments do you accept? I accept cash, bank transfer, and efpots.
What is your address? 24 Cradigan street, Angle park
How often should i groom my dog? Most dogs should be groomed every 6-8 weeks, although it does depend on your dogs coat.
What happens if my dog is matted? If your dog is matted and takes me longer than the allotted time spot, it will incur an additional fee of $10-$20.
How long can my dog stay after the appointment? I can only hold your dog for 30 minutes after i have texted you that your pup is ready. If you are more than 30 minutes late it will incur an additional charge of $1 a minute for every minute you are late.
What happens if i cancel or am late? If you cancel less than 24 hours before your appointment, a $20 cancellation fee will apply. If you are 10 minutes late to your appointment, your appointment will be cancelled, and you will need to pay a $20 cancellation fee before you book in again. If you are less than 10 minutes late a $5 late fee will apply.